Promotion at XYZ

XYZ Machine Tools says that customer service has always been a business priority, from initial sale through to ongoing support for machine installations.

Recent additions to its service team bring the numbers of engineers up to 18 and, XYZ has recognised the expertise of Julia Aggett, who after eight years in the sales office has been promoted to customer services manager. Aggett’s promotion is in recognition of her administration skills that have been brought to the fore in her sales role over the past eight years. Her ability to plan and organise a team will be used to further enhance service levels at XYZ.
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