Online support ticketing system

Sheet metal processing machinery specialist LVD is introducing a new online service and support portal for its customers worldwide. Online Support Ticketing System (OSTS) provides customers with 24/7 access to initiate a support ticket on any service-related concern: request a service intervention, enquire about spare parts, schedule preventative maintenance, register for training, or simply ask a question. The portal streamlines LVD’s support response to address customer requests more quickly and efficiently.

Customers must register for OSTS to receive a private, secure logon to the portal. The service is free. OSTS makes it easy to submit a ticket at any time. LVD then routes the ticket directly to the responsible local service team for immediate action. Information on the status of the ticket is provided in real time. The OSTS portal also documents the communication chain for a customer’s complete LVD machine inventory.
For further information www.lvdgroup.com

Success for Metal Show & TIB 2022

Last month’s Metal Show & TIB 2022, the leading trade fair in Romania for metalworking, industrial technology and production equipment, saw visitor numbers exceed the expectations of exhibitors and the organiser. The 130 exhibitors (from 13 countries) welcomed 3512 visitors over the four days of the show, which covered a floor space of 10,275 sq m. Among the exhibits were machine tools for machining, sheet metal processing equipment, cutting equipment, precision tools, industrial software, instruments and measuring machines, equipment and accessories for welding, and robotics.

For further information
www.metalshow-tib.ro

Sustainability appointment

Sandvik Coromant has appointed Camilla Nevstad Bruzelius as its head of sustainable business. She has 20 years of experience at Sweden’s Ministry of Foreign Affairs, most recently as deputy head of the Global Agenda Department. Nevstad Bruzelius will champion the company’s sustainability goals and communicate their progress with internal and external stakeholders, while also focusing on areas such as Sandvik Coromant’s cemented-carbide circularity program, which allows customers to sell their used cutting tools back to Sandvik Coromant for recycling.

For further information
www.sandvik.coromant.com

Success for GrindingHub

GrindingHub 2022 concluded on 20 May, with the four-day event proving a major success. More than 370 exhibitors showcased their latest grinding technology innovations, products and solutions across almost 18,000 sq m of exhibition space. A total of 9500 visitors crowded into the three fully booked halls, with around 40% coming from abroad. An impressive sight was the total of more than 240 machines working live at the exhibition, many of them on large and prestigious stands. The next GrindingHub is scheduled for 14-17 May 2024 in Stuttgart.

For further information
www.grindinghub.de

LVD named a best-managed company

Sheet metal processing machinery specialist LVD has earned the Gold label as one of Belgium’s ‘Best Managed Companies’, retaining this recognition for a fifth consecutive year. Sponsored by Deloitte Private, Econopolis and KU Leuven, the award recognises outstanding privately-owned Belgian companies, and the achievements and leadership of their management teams. Applicants are evaluated and selected by a panel of independent judges who focus on assessing hallmarks of excellence in four key areas: long-term strategy, ability to execute, corporate culture and governance/financial performance.

For further information www.lvdgroup.com