Riley Surface World, a reseller of new and used surface-finishing plant and machinery, has achieved ISO 9001:2015 certification. Managing director Michael Riley says: “The decision to apply for certification was taken to provide a clear structure for our team and enhance customer confidence. As dealers in used machinery, we were conscious that there is sometimes a negative perception of what we do. ISO certification helps to dispel that perception and lends more integrity to our products and services.

“It is also vitally important that our people adhere to the quality standards that ISO demands,” he adds. “This extends to all aspects of our business, including controlling costs, reducing risk, managing quality and improving profitability. Finally, ISO certification enables us to trade with many larger and more diverse companies and organisations where previously our credentials were not sufficient.”
For further information www.rileysurfaceworld.co.uk