A contract producer of sheet-metal components says its web shop played a major role in helping the business compensate for a downturn in automotive and mechanical engineering orders caused by the COVID-19 pandemic.
Based at Luhe-Wildenau, in Bavaria, Trio Metall und Design GmbH provides a complete sheet-metal service from consulting, designing and planning, to manufacturing ‘ready-for-assembly’ components, ranging from single parts and small runs, right through to large quantities. Using the latest laser technology programmed by Radan CADCAM software from Hexagon Manufacturing Intelligence, the company also works with non-ferrous metals such as copper, brass and titanium.
Developed around Radan, Trio Metall’s web shop portal gives its customers 24-hour access to request components, receive an offer, and place the order.
After going live in September 2019, around 500 orders worth more than €500,000 were placed through the ‘Trionline 24’ web shop in its first year.
The system delivers orders digitally to Trio Metall’s ERP system, which transfers them to Radan’s Ordermanager MRP module for production processing.
Completed orders are passed back from MRP to ERP, triggering the subsequent processes for shipping and invoicing. This process means that horizontal logistics are now digitally mapped, alongside the vertical manufacturing operations.
Trio’s workshop features an Amada EML-3610 NT combination machine, two Amada ENSIS AJ3015 laser cutters equipped with storage towers, and number of Amada press brakes.
Christian Weinberg, key account manager at Trio, says: “Our web shop enables us to keep up with the age of digitisation and the ‘Internet of Things’ by offering and making our services and capacities accessible to a global audience. It’s the interface between customers and our state-of-the-art machinery, around the clock, 365 days a year. We reach a number of sectors, as well as a wide range of applications, via this sales channel, which we consider to be extremely important for the future. We’ll continue to develop the web shop and its scope of services, as well as further digitise and automate internal processes, in order to produce parts even more cost-effectively, and stay ahead of the market. ”
For further information
www.radan.com
