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After 26 years as a service engineer at XYZ Machine Tools, Alan Mugglestone has laid down his toolbox for the last time and taken a well-earned retirement. “We wish Alan all the very best in his retirement and thank him for his long service,” says Nigel Atherton, managing director of XYZ Machine Tools. “We are grateful for the loyalty of our employees and are proud to say that over 50% of them have worked with us for between 15 and 37 years. That level of continuity is reassuring for our customers, who always have a familiar face to see or voice to hear when they contact us.”

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