Walter Ewag UK, the Warwick-based source of Walter and Ewag tool and insert grinding/erosion/laser processing machines, as well as Walter tool measuring machines, has promoted Matthew Redfern to customer care co-ordinator. Redfern has been with Walter Ewag UK for almost 10 years as a service technician, after an apprenticeship with a specialist tooling supplier that led to various roles, including machinery maintenance. He says his new position interacting with an extensive UK-wide customer base “will complement my enthusiasm for getting hands on and solving customer problems”.

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