As part of its push to offer the best possible service to its customers, XYZ Machine Tools now holds nearly £2m worth of stock at its head office in Devon, which equates to around 20,000 different parts in 18,000 sq ft of storage over three levels. Around 70% is for the current machine range while the remainder are legacy parts for previous models, including somemore than 30years old. The stores aim to ship parts for next day delivery when ordered before 15:00.

XYZ’s new spares website is now live, making iteasy to find products based on searches by machine type, model and part number. XYZ’s telephone support is available to help customers identify the requiredcomponent. The company maintains stock levels using its MRP system backed up by physical stock checks to ensure accuracy. “We make a considerable investment in parts to make sure we can achieve the top-class service standards we set ourselves,” says managing director Nigel Atherton.
For further information https://newspares.xyzmachinetools.com